ORDERS AND DELIVERY
ONLINE ORDER PROCESS
- When browsing through our web, you can enter the quantity in the tab provided next to the product you wish to buy and click ‘Add to Cart’. You can add as many items as you wish to buy.
- After you have finished browsing, click on ‘Proceed to Checkout’ and you will be promoted to a page on which you have to enter details.
- Press the Place Order button to place your Order and get an order number.
- Once your order gets confirmed an email/SMS will be sent to your email ID/contact No.
- Every order will also be confirmed over call before dispatch (Please note that answering this phone call is mandatory if you will not answer our call your order will not be confirmed and put to hold, while the item may run out of stock)
- After the confirmation, you will receive another email/SMS with a tracking number and your order details.
- During the transition of your package, you can use this tracking number to stay updated with your delivery status.
- Upon receiving your order please check it and pay your due charges and keep your Invoice for at least 14 days (as per our return policy)
- Delivery time across Pakistanis 5 to 7 working days.(Depending on the destination)
- During sale periods the delivery time may be longer than normal.
- You are requested to be available on the provided contact number so our team can reach you.
- Delivery charges are Rs.200 Nationwide.
- Free Delivery on orders above Rs.5000.
Your order cannot be cancelled once you check out. However, you can cancel the order through Facebook, Instagram or WhatsApp within 24 hours of placing order before the shipping process.
TRACK YOUR ORDER
- Once your order is dispatched you will receive an email/SMS with your tracking number.
- You can track your order on the respective courier website mentioned in your email/SMS.
- We cannot be held liable for late delivery/collection by courier companies.